Mentions légales

LEGAL NOTICE

Seller Identity UID: CHE-191.950.798 Company: Aleksic Trading Address: Wiesentalstrasse, 9404 Rorschacherberg, Switzerland Contact: info@actualsynergy.com

OVERVIEW

This website is operated by Aleksic Trading (hereinafter referred to as "the Company," "we," "us," or "our"). By accessing, browsing, or otherwise using this website, and/or by completing a purchase, you engage with our "Service" and unconditionally agree to be bound by the Terms of Service set forth herein, including all additional terms, policies, guidelines, and conditions referenced herein or incorporated by hyperlink. These Terms constitute a legally binding agreement between you (the "User," "Customer," or "Buyer") and the Company and apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

By continuing to use this website, you confirm that you have read, understood, and irrevocably accepted all terms and conditions set forth herein in their entirety. If you do not agree with any part of these Terms, you are not permitted to access, use, or interact with our website or services in any capacity. The Company reserves the right to update, amend, or replace any part of these Terms at any time by posting updates on this website. It is your responsibility to review these Terms periodically. Continued use of the website following any changes constitutes acceptance of those changes.

ARTICLE 1 – CONDITIONS OF USE

  • You must be of legal age as defined by the laws of your country of residence to use this website and to purchase our products or services. By placing an order, you represent and warrant that you meet the applicable age requirements.
  • Our products and services may not be used for any unlawful, fraudulent, or abusive purpose, or in violation of any applicable local, national, or international regulations, including but not limited to intellectual property laws, copyright regulations, and export control laws.
  • You are strictly prohibited from transmitting any malicious code, viruses, worms, Trojan horses, ransomware, spyware, adware, or any software or script intended to damage, interfere with, intercept, or gain unauthorized access to our systems, data, or infrastructure.
  • You agree not to use automated tools, bots, scrapers, or similar technology to access, collect, or interact with our website without prior written consent from the Company.
  • Any breach of these conditions may result in immediate and permanent termination of your access to our services and, where applicable, referral to the relevant law enforcement authorities and/or initiation of civil legal proceedings.
  • The Company reserves the right to monitor usage of the website to ensure compliance with these Terms and applicable law.

ARTICLE 2 – GENERAL CONDITIONS

  • The Company reserves the right to refuse service to any individual or entity at its sole discretion, provided such refusal does not violate applicable consumer protection or anti-discrimination laws.
  • All personal data collected through this website is processed, stored, and protected in accordance with our Privacy Policy and applicable data protection legislation, including the Swiss Federal Act on Data Protection (FADP/nDSG) and, where applicable, the European General Data Protection Regulation (GDPR).
  • The reproduction, duplication, copying, sale, resale, or exploitation of any portion of our Service, website content, branding, imagery, or intellectual property without the express prior written consent of the Company is strictly prohibited and may constitute a violation of applicable intellectual property laws.
  • The Company reserves the right to modify, suspend, restructure, or permanently discontinue any aspect of the Service at any time without prior notice or liability to the User.
  • These Terms supersede any prior agreements, representations, or understandings between you and the Company, whether written or oral, relating to the subject matter herein.
  • If any provision of these Terms is found to be unlawful, void, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

ARTICLE 3 – DIGITAL PRODUCTS

  • The Company offers digital products, including but not limited to digital music files, audio compositions, and personalized custom-made musical works.
  • All digital products are delivered electronically via email or downloadable link upon successful completion of purchase and order fulfillment. Delivery timeframes are estimates only and are not guaranteed.
  • Personalized compositions are created exclusively on a made-to-order basis. Due to the inherently bespoke and non-fungible nature of such products, all sales are final upon delivery. No refunds, returns, chargebacks, or cancellations shall be accepted for personalized products once delivered, except in cases where the delivered product is materially defective, corrupted, inaccessible, or demonstrably fails to conform to the agreed-upon creative brief or specifications as documented at the time of purchase.
  • The Company retains all intellectual property rights, including copyright, moral rights, and neighboring rights, in and to its digital products unless otherwise explicitly agreed upon in a separate written agreement signed by an authorized representative of the Company. Purchase of a digital product grants the buyer a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only.
  • Any unauthorized reproduction, redistribution, resale, sublicensing, or public performance of purchased digital products is strictly prohibited and may result in legal action.

ARTICLE 4 – PHYSICAL PRODUCTS, PACKAGING & PRODUCT PRESENTATION

  • The Company offers physical products that are fulfilled and shipped in partnership with third-party logistics providers (3PLs) and/or suppliers.
  • Product images displayed on this website are for illustrative purposes only. The actual product received may differ in appearance, color, size, design, labeling, or packaging from what is depicted on the website. Such differences do not constitute a defect, misrepresentation, or grounds for a refund or return, unless the product materially fails to perform its intended function.
  • Packaging may vary. Products may be shipped in generic, unbranded, or third-party packaging that differs from the packaging shown in product images. The Company reserves the right to change packaging at any time without prior notice, including for reasons of sustainability, supplier changes, logistics optimization, or cost efficiency.
  • Product labels, inserts, and accompanying materials may differ from those shown on the website and may be in a language other than the language of the website or the customer's country of residence.
  • In the event that a product is temporarily out of stock, the Company reserves the right to substitute the product with an equivalent item of equal or greater value without prior notice. The customer will be informed of any substitution where reasonably practicable.
  • The Company makes reasonable efforts to ensure that product descriptions, specifications, and images are accurate and up to date. However, we do not warrant that product descriptions or other website content are complete, reliable, current, or error-free.
  • Product weights, dimensions, and technical specifications are approximate and may vary due to manufacturing tolerances, supplier changes, or measurement methods.

ARTICLE 5 – PRICING AND MODIFICATIONS

  • All prices displayed on this website are subject to change at any time without prior notice, in accordance with applicable law. Prices are displayed in the applicable currency and are inclusive or exclusive of taxes as indicated at checkout.
  • The Company reserves the right to modify, discontinue, or restructure its product offerings, pricing structures, promotional offers, or discount schemes at any time without liability to the customer.
  • Promotional prices, discount codes, and special offers are valid only for the period and under the conditions specified. The Company reserves the right to withdraw or modify any promotion at any time.
  • In the event of a manifest pricing error or typographical mistake resulting in an incorrect price being displayed on the website, the Company reserves the right to cancel the affected order and issue a full refund of any amounts paid, without further liability to the customer.
  • Prices are set at the sole discretion of the Company and may differ between geographic regions, sales channels, or customer segments.

ARTICLE 6 – ORDERS, FULFILLMENT & CANCELLATIONS

  • All orders placed through this website are subject to acceptance by the Company. The Company reserves the right to refuse, cancel, or limit any order at any time for any reason, including but not limited to product unavailability, suspected fraud, pricing errors, or violations of these Terms.
  • An order confirmation email does not constitute acceptance of the order. Acceptance occurs only upon dispatch of the product or delivery of the digital product.
  • Once an order has been submitted and payment has been processed, cancellations are only possible before the order has entered fulfillment. The Company cannot guarantee the ability to cancel an order after it has been submitted to its logistics partner.
  • The Company shall not be held liable for delays, non-delivery, or fulfillment issues caused by circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, customs delays, carrier failures, or force majeure events.

ARTICLE 7 – SHIPPING & CARRIER SELECTION

  • The Company fulfills orders through third-party logistics providers (3PLs). Delivery timeframes are estimates and are not legally binding commitments.
  • During the checkout process, customers may be presented with one or more local carrier options for informational purposes. However, the final selection of the shipping carrier is made at the sole and absolute discretion of the Company and its logistics partner. The presentation of a specific carrier option during checkout shall not constitute a binding contractual obligation to utilize said carrier.
  • The Company reserves the right to substitute any carrier with an equivalent or superior service provider at any time without prior notice or liability, provided that delivery is completed within a reasonable timeframe.
  • The Company shall not be held responsible for delays, loss, or damage caused by the carrier once the product has been handed over to the logistics partner.
  • Free shipping is offered on eligible orders as indicated on the website. Free shipping excludes free promotional products unless otherwise stated. The Company reserves the right to modify or withdraw free shipping offers at any time.

ARTICLE 8 – RETURNS, REFUNDS & CONSUMER RIGHTS

  • Physical products may be returned in accordance with applicable consumer protection laws in the customer's country of residence. Where mandatory return rights apply, the customer must notify the Company within the legally prescribed timeframe.
  • Returned products must be in their original, unused condition. The Company reserves the right to refuse returns or charge a restocking fee for products that are returned in a damaged, used, or incomplete state.
  • Refunds, where applicable, will be processed to the original payment method within a reasonable timeframe following receipt and inspection of the returned item.
  • The Company's return and refund policy does not affect any statutory rights to which the customer may be entitled under applicable consumer protection legislation.
  • Digital products, including personalized compositions and made-to-order items, are explicitly excluded from the right of withdrawal once delivery has been completed, in accordance with applicable law.

ARTICLE 9 – LIMITATION OF LIABILITY

  • All services and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • The Company does not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
  • To the fullest extent permitted by applicable law, the Company's total aggregate liability arising out of or in connection with your use of the Service shall be limited to the total amount paid by the customer for the specific product or service giving rise to the claim.
  • The Company shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising from your use of or inability to use the Service, regardless of whether such damages were foreseeable or the Company had been advised of the possibility thereof.

ARTICLE 10 – INTELLECTUAL PROPERTY

  • All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of the Company or its content suppliers and is protected by applicable intellectual property laws.
  • No content from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without the prior written consent of the Company.
  • The Company's trademarks, trade names, and service marks may not be used in connection with any product or service that is not the Company's, in any manner that is likely to cause confusion, or in any manner that disparages or discredits the Company.

ARTICLE 11 – GOVERNING LAW AND JURISDICTION

  • These Terms of Service shall be governed by and construed in accordance with the laws of Switzerland, in particular the Swiss Code of Obligations (OR), the Swiss Federal Act on Data Protection (nDSG), and the Swiss Federal Act against Unfair Competition (UWG), without regard to any conflict of law principles.
  • Any disputes arising out of or in connection with these Terms, including disputes regarding their existence, validity, interpretation, performance, breach, or termination, shall be subject to the exclusive jurisdiction of the competent courts at the registered place of business of the Company, unless mandatory consumer protection laws in the customer's country of residence provide otherwise.
  • Where applicable, the Company acknowledges the right of EU and EEA consumers to seek recourse through their local consumer protection authorities, national courts, or recognized alternative dispute resolution (ADR) mechanisms, including online dispute resolution (ODR) platforms as provided under EU Regulation No. 524/2013.
  • Nothing in these Terms shall limit or exclude any rights that cannot be excluded under the mandatory laws of the customer's country of residence.

ARTICLE 12 – CONTACT & DISPUTE RESOLUTION

For any questions, concerns, complaints, or inquiries regarding these Terms of Service, our products, or any aspect of our business operations, please contact us:

📩 info@actualsynergy.com

The Company endeavors to respond to all inquiries within 2–5 business days. We are committed to resolving disputes amicably, transparently, and in good faith prior to initiating any formal legal proceedings. Customers are encouraged to contact us directly before escalating any matter to a regulatory authority or court of competent jurisdiction.

Last updated: March 2026. Aleksic Trading reserves the right to amend these Terms at any time. The most current version will always be available on this website.